Important Information
Policies
To help make your stay at Apart Hotel Flora Residence Daisy in Borovets as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clarity makes a trip easier—here’s what guests can expect before arrival.
Check-in / Check-out
- Check-in starts at 14:00.
- Check-out is until 12:00.
Age & Identification
- Guests must present a valid photo ID at check-in.
- Minimum age for check-in is generally 18 years.
Payment & Deposits
- Some bookings may require a deposit or prepayment, depending on the rate plan.
- Accepted payments usually include credit and debit cards.
Children & Extra Beds
- Children are welcome.
- Baby cots may be provided on request, subject to availability.
Pets
- Pets are not allowed at this aparthotel.
Smoking
- Smoking is not permitted in apartments. Designated smoking areas are available.
Cancellations
- Cancellation policies vary by room type and booking option. Flexible rates often allow free cancellation up to a certain date, while non-refundable rates do not. Guests are encouraged to review their booking confirmation for exact terms.
Accessibility
- Elevator access is available to upper floors, making movement with luggage or ski gear easier.